Conflict-free communication: rules, principles , techniques and technology

conflict-free communication: the rules of building good and strong friendships and love relationships for years to come

disputes, quarrels and verbal claims are inevitable in human life, and often it happens all the time, that does not give much joy.In such heavy everyday life of the rules of conflict-free communication are essential.

principles of conflict-free communication

When did differences in the conversation we must try to turn them on time in the form of a constructive dialogue.To avoid conflicts, initially you need to pay attention to the unpretentious rules:

  1. not be an agent provocateur of the conflict.Sometimes even intonation, show interlocutor offensive could be the spark for the hearth quarrel.
  2. Be attentive to your opponent, be sure to listen to him and respect his opinion, even if your contradicts it.
  3. If it came to criticism, it should be careful not to treat the person and its quality, and to be directed specifically at a certain act.
  4. Even before the beginning of the mee
    ting to prepare yourself for a positive outcome of dialogue to be friendly and always smiling.Do not suck up to the partner, just gently to create a favorable atmosphere in mutual communication.
  5. If your opponent is a slave, you will never need to talk about what his case irreparable.It is always possible to correct errors, and instilling in people the ease of solution of the problem, it is possible to avoid a catastrophe in an interview.

rules of communicating with people

  1. Do not blame the interlocutor.It must try to understand.It is better to criticism, as the person develops tolerance, compassion and kindness.
  2. main thing - to excite interest in the person to display a personal desire to do something in response.
  3. necessary to stop thinking about personal desires and virtues.It is better to recognize the good qualities of others and sincerely endorse them.
  4. best effect on the interlocutor - it talks about his desire to continue to give practical advice about how to achieve the desired, unless of course you will be asked this advice.
  5. should always take into account the opinions, views, plans and aspirations of all those involved in the conversation.

Training "conflict-free dialogue" - sensible lessons on the development of its domestic success interlocutor.The purpose of the training - to master the techniques of conflict-free communication and getting rid of misunderstandings in interpersonal communication, selection and implementation of the strategies and tactics of behavior in conflicts.

main stakeholders of such a program are executives, managers middle and senior managers, experts and heads of groups, divisions, departments.

Summary of this training:

  1. Types of conflicts and their characteristics, their role in the team and the impact on the psychological climate of the department.
  2. forecast predisposition to a specific group of people to conflict and behavior strategies.
  3. dispute prevention techniques - verbal and nonverbal.
  4. coaching conflict prevention principles.
  5. Introduction and practical application of techniques of effective conflict resolution in different situations and groups.

After passage of such training managers and all participants gain a positive experience of building the right relationships in all situations.Technique conflict-free communication in the team quickly and competently taught by psychologists that help explore all aspects and consolidate the results into practice.

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disputes, quarrels and verbal claims are inevitable in human life, and often it happens all the time, that does not give much joy.In such heavy everyday life of the rules of conflict-free communication are essential.

principles of conflict-free communication

When did differences in the conversation we must try to turn them on time in the form of a constructive dialogue.To avoid conflicts, initially you need to pay attention to the unpretentious rules:

  1. not be an agent provocateur of the conflict.Sometimes even intonation, show interlocutor offensive could be the spark for the hearth quarrel.
  2. Be attentive to your opponent, be sure to listen to him and respect his opinion, even if your contradicts it.
  3. If it came to criticism, it should be careful not to treat the person and its quality, and to be directed specifically at a certain act.
  4. Even before the beginning of the meeting to prepare yourself for a positive outcome of dialogue to be friendly and always smiling.Do not suck up to the partner, just gently to create a favorable atmosphere in mutual communication.
  5. If your opponent is a slave, you will never need to talk about what his case irreparable.It is always possible to correct errors, and instilling in people the ease of solution of the problem, it is possible to avoid a catastrophe in an interview.

rules of communicating with people

  1. Do not blame the interlocutor.It must try to understand.It is better to criticism, as the person develops tolerance, compassion and kindness.
  2. main thing - to excite interest in the person to display a personal desire to do something in response.
  3. necessary to stop thinking about personal desires and virtues.It is better to recognize the good qualities of others and sincerely endorse them.
  4. best effect on the interlocutor - it talks about his desire to continue to give practical advice about how to achieve the desired, unless of course you will be asked this advice.
  5. should always take into account the opinions, views, plans and aspirations of all those involved in the conversation.

Training "conflict-free dialogue" - sensible lessons on the development of its domestic success interlocutor.The purpose of the training - to master the techniques of conflict-free communication and getting rid of misunderstandings in interpersonal communication, selection and implementation of the strategies and tactics of behavior in conflicts.

main stakeholders of such a program are executives, managers middle and senior managers, experts and heads of groups, divisions, departments.

Summary of this training:

  1. Types of conflicts and their characteristics, their role in the team and the impact on the psychological climate of the department.
  2. forecast predisposition to a specific group of people to conflict and behavior strategies.
  3. dispute prevention techniques - verbal and nonverbal.
  4. coaching conflict prevention principles.
  5. Introduction and practical application of techniques of effective conflict resolution in different situations and groups.

After passage of such training managers and all participants gain a positive experience of building the right relationships in all situations.Technique conflict-free communication in the team quickly and competently taught by psychologists that help explore all aspects and consolidate the results into practice.

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